Privacy and Cookies Policy

Personal Information

We collect Personal Information when you knowingly provide it, including when you contact us, or request information. Personal Information is information that may be used to identify or locate an individual, like a person's full name, postal address, e-mail address, or phone number, as well as other non-public information that is associated with this Personal Information. We may use your Personal Information to send communications, to respond to your enquiries, and to send marketing and promotional messages.

Non-Personally Identifiable Information

We collect Non-Personally Identifiable Information automatically when you visit our Site. Non-Personally Identifiable Information is information that is not used nor intended to be used to personally identify an individual and is not associated with nor linked to Personal Information. This Non-Personally Identifiable Information we collect via the Site includes your Internet Protocol address, browser type, browser language, the date and time of your request, and the web page you have visited immediately prior to visiting the Site.

How we use Cookies

Cookies are small text files stored on your computer when you visit websites. We use cookies to help identify your computer so we can tailor your user experience.

There are two 'flavours' of Cookies - 'Session' cookies and 'Persistent' cookies.

Session cookies are temporary and are deleted when you shut down your Web browser or turn off your computer. These are used to improve how you navigate through a website.

'Persistent' cookies remain on your computer until manually deleted or when they reach an expiry date. They hold information that is useful if you revisit the website, such as contact form details previously submitted.

You can disable cookies already stored on your computer, but this may stop our website and others from functioning properly. It may also cause saved login details, for example, to be deleted, so ensure you have a note of them before deleting all cookies.

Data Sharing Policy

We will not share any personal information with third parties, other than those working with us to deliver goods and services to you. This could be, for example, passing your address and/or contact details to our fitters and suppliers.

Essential Cookies

The following is strictly necessary in the operation of our website. If you choose to allow them, cookies placed on your computer by our website will, where applicable:

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Non-essential Cookies

The following are not strictly necessary but are required to provide you with the best user experience and tell us, anonymously, which pages people find most interesting.

Functional Cookies

Typically used for tracking the pages you visit. Page tracking data is collated by Google on behalf of millions of website owners, providing anonymous data on which pages you visited, how you got there, the page you exited the website from and so on. It allows us to see which pages are more or less popular and helps us to make our website even better.

Targeting Cookies

These allow you, for example, to share pages with social networks such as Twitter( where applicable).

The table below explains the cookies we use and why

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Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.

Google Analytics stores IP address anonymously on its servers, and neither CIVIC or Google associate your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

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Cookie Control: The cookie tool on this website remembers your privacy settings for the next time you visit the website. The cookies store your preferences for both Social Media and Google Analytics Cookies.

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Twitter module. Holds no personal data. Allows Twitter to interact with this website.